Photo Finish™ LIVE utilizes a 3rd party provider - SumSub - for KYC (Know Your Customer) checks.

If you have an issue with your account not being able to be verified, first reach out to their technical support team at info@sumsub.com. 

If that doesn't work, please feel free to reach out to our internal team at the Contact Us page. Make sure you include any relevant screenshots of emails and the verification page. 

KYC